Privacy Policy

Testimonial Hub is provided to you by Pragmatech Software Solutions Ltd ("we", "our", "us"). We take your privacy seriously and we are committed to protecting your privacy and your data.

This policy outlines how we collect, use, and protect the personal information of our users. By using our platform, you agree to the terms of this policy.

User Accounts

Collection of Personal Information

We collect personal information from you when you register for an account. This includes;

  • Your email address
  • Your company name
  • Your company logo image

Use of Personal Information

We use your personal information to provide you with secure access to Testimonial Hub and to personalize your experience.

If you have opted to receive marketing emails we may also use your personal information to send you marketing materials or other communications that we believe may be of interest to you.

Data Sharing with Third-Party Processors

We may share your personal information with third parties for the following purposes:

  • To store your account data (Microsoft Azure)
  • To provide you with service information emails (Twilio SendGrid)
  • To store your customer data and for marketing (if opted in) (Brevo)
  • For email communication - We use Gmail as our primary email service for "@testimonial-hub.com" and "@pragmatech.software" addresses. Incoming emails will also be processed by Forwardemail.net (for email forwarding) (Google ForwardEmail)
We do not sell or share your personal data with third parties for marketing purposes. Any sharing is only done for operational purposes as outlined above.

Data Retention

The data stored against your account will be kept for as long as the account exists. If you would like to delete your account and all associated data visit the profile page, or request us to delete your data. If you would like to unsubscribe from all marketing emails use the form provided here.

Payments and Subscriptions Managed by Stripe

When you make a payment or sign up for a subscription on our website, you're directed to use Stripe, a third-party payment processing service. We chose Stripe because of their commitment to security and compliance.


Data Collected by Stripe: Although you enter some personal details on our website, we do not store any financial data, such as credit card numbers. Stripe collects, processes, and stores your payment information. They might also collect some personal data, such as your name, email address, and billing address, to complete the transaction.


Data Retention by Stripe: Stripe has its own data retention policy, which you can review by visiting their official website or the following link: Stripe's Privacy Policy. We do not have control over how long Stripe retains your data.


Your Rights and Choices with Stripe: If you wish to exercise any data protection rights or have questions regarding your personal data handled by Stripe, you should contact them directly or refer to their privacy policy.

To manage your Stripe billing subscription directly, you can use this link:  Manage Stripe Subscription



Testimonial Submissions

Personal Information

We collect personal information from you, when you choose to provide this information, when submitting a testimonial. This includes;

  • Your name
  • Your job title
  • Your company name
  • Your company logo image

Use of Personal Information

We use your personal information solely for the purposes of accreditation on your submitted testimonial(s).

Sharing of Personal Information

We may share your personal information with third parties for the following purposes:

We do not sell or share your personal data with third parties for marketing purposes. Any sharing is only done for operational purposes as outlined above.

Data Retention

The data stored for your submission will be kept for as long as the account to which you submitted it exists. If you would like to delete your submission, you can ask the owner of the account to remove the submission or alternatively you can email info@testimonial-hub.com and request that we delete your data.

Analytics Data

We use Google Analytics, a web analysis service provided by Google Inc. ("Google"), to collect and analyze information about your use of the website, which helps us improve our services. Google Analytics uses cookies and similar technologies to collect data such as your IP address, the type of device you use, operating system, referring URLs, location information, and information on your activities when using our website.

This data is gathered in a way that does not directly personally identify you. We do not use Google Analytics to track users across websites nor to collect any personal information other than IP address. Google may use the data collected to contextualize and personalize the ads of its own advertising network.

As a user, you have the option to opt out of Google Analytics without affecting how you visit our site, to change your consent status use the functionality provided on our cookie policy page. For information on opting out of being tracked by Google Analytics across all websites you use, visit https://tools.google.com/dlpage/gaoptout. For more information on Google’s privacy practices, read the Google Privacy Policy at https://policies.google.com/privacy.

Our Google Analytics property is configured to store tracking data for upto 14 months.

Your data protection rights

We hold your personal information by your consent. Under data protection law, you have rights including:

Your right of access

We collect personal information from you, when you choose to provide this information, when submitting a testimonial.

Your right to rectification

You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to rectification

You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure

You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing

You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing

You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability

You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances



You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@testimonial-hub.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@pragmatech.software

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk

We use cookies to provide certain features, enhance the user experience. By clicking on "Agree and continue", you declare your consent to the use of the aforementioned cookies. You can make detailed settings or revoke your consent (in part if necessary) with effect for the future by clicking Here. For further information, please refer to our Cookie Policy.